Olivia

Olivia is your customer relationship builder. After every completed job, she calls the customer to close the loop.

Her post-job satisfaction call covers:
- Was the technician professional and courteous?
- Was the issue fully resolved?
- Are there any remaining concerns or questions?

If the customer is happy, Olivia texts them a direct link to leave a Google review. If they have concerns, she logs the feedback and escalates as needed.

This is the call that most towing companies know they should make but never find time for. Olivia makes it happen on every single job, automatically.

The result: more 5-star reviews, happier customers, better retention, and early warning when something goes wrong. Your online reputation grows on autopilot while you focus on the road.