E
Eric
Coming SoonYour Job Tracker
Follow-Up
Voice Agent
About Eric
Eric is your operations watchdog. After Mike assigns a vendor and gets an ETA, Eric takes over tracking.
He schedules follow-up calls based on the vendor's stated timeline. If a vendor says "I'll be there in 45 minutes," Eric calls at the 40-minute mark to confirm status.
Every call is logged with notes: "Spoke with vendor at 3:45 PM. Job 60% complete. ETA 1 more hour." If a vendor misses their ETA, Eric escalates — first with a courtesy check-in, then to Rick if the vendor goes dark.
Eric uses the scheduled_callbacks table as his job queue. He's patient, organized, and relentless about keeping every job on track.
No job falls through the cracks when Eric is watching. Your dispatch board stays current, your customers stay informed, and your vendors stay accountable.
He schedules follow-up calls based on the vendor's stated timeline. If a vendor says "I'll be there in 45 minutes," Eric calls at the 40-minute mark to confirm status.
Every call is logged with notes: "Spoke with vendor at 3:45 PM. Job 60% complete. ETA 1 more hour." If a vendor misses their ETA, Eric escalates — first with a courtesy check-in, then to Rick if the vendor goes dark.
Eric uses the scheduled_callbacks table as his job queue. He's patient, organized, and relentless about keeping every job on track.
No job falls through the cracks when Eric is watching. Your dispatch board stays current, your customers stay informed, and your vendors stay accountable.
Sample Greeting
"Hi, this is Eric following up on your service request. I wanted to give you a quick update and make sure everything is on track."
Skills & Capabilities
Job Follow-Up
ETA Updates
Customer Communication
Vendor Check-Ins
Status Tracking
Satisfaction Surveys
Industries Served
Towing
Fleet Management
Field Services
Roadside Assistance
RRN Membership
$499
per month
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Worker Details
| Specialty | Job Follow-Up & Status Updates |
| Category | Follow-Up |
| Languages | English |
| Personality | Reassuring, thorough, proactive. Keeps customers informed without being intrusive. Professional and friendly. |
| Active Since | Feb 2026 |