Dan

Dan is the front line of your operation — the voice your customers hear when they call in, 24 hours a day, 365 days a year.

He answers every call in under 2 seconds. No hold music. No voicemail. No "please press 1." A real conversation starts immediately.

Here's what Dan captures on every call:
- Caller name and phone number
- Vehicle year, make, and model
- Service type (tow, jumpstart, lockout, tire change, winch-out, and 18 more)
- Exact location — street address, highway, mile marker, direction of travel
- Whether the vehicle is drivable or not
- Payment processing via Square

Once he has everything, Dan creates a dispatch ticket automatically and hands the job off to Mike for vendor assignment. He also creates a JotForm submission for record keeping and sends an SMS confirmation to the customer via RingCentral.

Dan's voice is male, professional, and calm under pressure. He sounds human because he's built to sound human — advanced conversational AI with natural voice technology that handles interruptions, background noise, and real-world calling conditions.